Complete infrastructure for your digital assets

About our hosting services

Private datacentre for secure hosting solutions

A cornerstone in the protection of your digital assets is security and order in the infrastructure of your domains, mail servers etc. Unlike many branch colleagues, we have our own IT environment, which means that we offer maximum security for both our own operations and for our clients. Our primary server environment is located at our head office outside Gothenburg, with full redundancy and mirroring at a different location. With our technical solutions you obtain an extremely safe hosting environment and vast experience of running and delivering everything from basic hosting services to large customised server solutions.

Basic to advanced hosting solutions

As one of Sweden’s leading hosting suppliers, we offer a broad range of services for small and large companies, authorities and organisations. From DNS, web hosting, basic transferring of websites, SSL-certification and email solutions, to large customised server solutions in our own environment – all with state-of-the-art security.

In-house IT expertise

We have IT experts who can solve more advanced problems and requirements. We have daily backup, 24/7 watch and are well protected against infringements. We are well equipped for natural disasters, and should the worst happen, we have an identical environment on another location that takes over all operations. We never trust a single supplier when it comes to security for our clients’ operations. We have even placed our name servers in four different countries on three different continents for maximum redundancy for all our services.

DNS & DNSSEC

What is DNS?

A domain name normally serves several purposes. The address of website, company e-mail and many more purposes. In order to visit a website or send an e-mail, you need to know the IP-address to the specific web or mail server. Since few people are able to memorize that many IP-addresses, the Domain Name System (DNS) was created.

DNS is responsible for “translating” a website or service to an IP-address. Every domain name therefore has one – or most commonly several – specified DNS-servers that contain the necessary information for transferring the traffic on a domain name to the right server.

Lack of a secure DNS-management can lead to business critical consequenses

DNS is a service that is not top of mind, until it stops working. Because if the DNS-servers stops working, everything on the domain name is affected, including e-mail, website and other potential services connected to the domain name. The reasons why DNS-servers stop working can be lack of security at the supplier of the service, like for example lack of redundancy or vulnerability for attacks. Most commonly however, the reason why DNS-servers are affected, is not having control of one’s DNS-suppliers and lack of responsibility, something that is often discovered far too late.

Ports Group’s DNS-service

At Ports Group, we view the DNS as the most important domain name related hosting service of all. Since when the DNS does not work, nothing works. This has resulted in that we apart from our primary DNS-server, located in our primary datacentre with the highest level of security and redundancy, have also placed an additional three servers in Finland, Holland and Austria. All of which are of course supporting IPv4 as well as IPv6 and are protected againt DDoS-attacks.

When using our DNS-service we are of course including correctly configured redirects to other URL:s.

With our DNS interface, you can administer your DNS-services at any time and get full control of your domain names. You can update zones, schedule changes, make bulk updates and recover zones. Every action is logged so you can know who has performed the action and when.

DNSSEC

DNSSEC (DNS Security Extensions) is an additional service to our DNS-service that protects against falsified DNS-data. Simplified, the service is used to match a domain name against a specific server in order to ensure the DNS-data is correct.

SSL-Certificate Management at Ports Group

There is currently a shift taking place online towards a more secure web. The most fundamental way of keeping data secure, is encrypting it with SSL-certificates. This has resulted in an exponential demand for SSL-certificates, but at the same a need for ensuring a safe management of SSL-certificates in order to avoid business critical consequences.

Since the registration and management of domain names is a core part of the Ports Group business, managing SSL-certificates has for a long time been an integral part of our business.  At Ports Group, our aim is to ensure a safe handling of all assets we provide. Regardless if we manage your domain names and trademarks, or watch services, hosting services or SSL-certificates, we want to take the same responsibility.

SSL-Certificate Management at Ports Group gives you:

  • Holistic solution for domain names, DNS and SSL
    In our interface ports.management, you get an unprecedented holistic view of your SSL-certificates, domain names, hosting services and trademarks managed by us.
  • Strategic consultation and expertise
    We have the experience and expertise vital to be a corporate partner for the safe management of SSL-certificates.
  • Full browser compatibility
    All our certificates have the maximum browser compatibility.
  • Wide choice of certificates
    Ports Group provides certificates from Symantec, Digicert, Geotrust and Thawte, ensuring you can get the right certificate for your specific needs.
  • Minimizing the risk of certificates expiring as a result of human error
    In our SSL-certificate Management Service, we ensure that you get the proper information regarding renewals of your certificates. Thus making sure no certificate slips through the cracks of a large organisation.

The process:

Let our team of experts help you with a plan for a more secure certificate management.

  1. The analysis
    In collaboration with the client, we analyse their current certificate situation. Which certificates are there? From which providers? And so on. The analysis is summarised in a document containing a recommended action plan for optimizing the current certificate management.
  2. Creating control
    Based on the action plan, we enable the client to make sure every certificate is under control, with the aim of every certificate being managed by Ports Group for total control and security.
  3. Ongoing certificate partnership with portfolio management
    Ports Group is a gold partner of Digicert, Symantec, Geotrust and Thawte – we have the ability to provide our clients with a smooth and secure certificate partnership, with one dedicated contact and safe management.

Consolidating SSL-certificates

SSL-certificates are usually registered:

  • At various points in time
  • For various periods
  • At different providers
  • By different people

This makes managing certificates, even across a small organisation, very difficult. Not to mention how complex it gets when it comes to larger organisations.

Our aim is to ensure the same secure management of SSL-certificates as with domain names and trademarks. For maximum protection against certificates failing because of poor management, our recommendation is to always consolidate your certificates.

Consolidating certificates is a process that is usually done in stages, in order to keep the current periods for which you have already paid for.

Based on the analysis of your current SSL-certificates (see analysis), we carry out a consolidation of your certificates in two stages:

    1. Transfer Digicert certificates
      Certificates issued by Digicert can immediately be transferred to our management, thus transferring the administrative responsibility from you to us. In our interface ports.management, you get a total overview of your SSL-certificates, domain names, trademarks and hosting services managed by us.
    2. Replacing external certificates when expiring
      Together with you, we will continuously replace external certificates in order to achieve the main goal of having all of your certificates managed by us.

MPKI for SSL

Powered by:

Through Ports Group, you can also have a MPKI (Managed Public Key Infrastructure) for SSL-certificates, powered by Digicert.

MPKI enables you to issue, install, inspect, remediate, and renew certificates into one scalable software suite.

With an MPKI at Digicert through Ports Group, you get total control, but without the hassle of being a direct client.

Benefits of having an MPKI through Ports Group:

  • All costs invoiced by Ports Group, instead of having to pay by credit card.
  • Strategic expertise regarding SSL-certificates provided by Ports Group.
  • Ports Group’s consultants can act as administrator if/when needed.
  • Simple, centralized bulk management for all certificate types.
  • The platform can customized to your organization’s unique infrastructure.

Server solutions

Our server environment is completely redundant and meets the highest security standards, meaning that if a hardware problem occurs in a server in our primary environment, another machine can take the load. This means that you never have to experience any disruption. If our entire primary environment for some reason should stop working, all traffic will be rerouted to our secondary environment in another location.

Intrusion prevention

We protect our servers with intrusion systems that stops potential attacks even before they reach server level. Examples of attacks we are protected against are DDoS, SQL-Injections, Bruteforce-attacks and overload attacks.

Tailored Backup Solutions

We always recommend backing up business critical data. Should an update, recoding and so on fail, you can reset all data from your backup within minutes. We offer backup on user level, server level, file level, for databases and Exchange.

All server solutions are tailored for our specific needs, contact us for quotation.

Virtual Server

Virtual server means that we create a tailored server solution for you in our environment. This enables the possibility to expand memory, space and processor power just by sending us an email. No long delivery times, no hassle. When you share a web server, the server used by our web hotels, you can be hundreds of customers who share performance for your websites. With a VPS, you as a user get more space and higher security as the risk of intrusion decreases with the number of entries. With a VPS, you can also manage your hosting. You can configure your VPS, reset backup, install plugins and schedule jobs. If you choose to run Linux on your VPS, we also have a scripts to help you, for example, add and remove web pages, and you can easily find the FTP and MySQL information for each site.

Co-location

Co-location means having a physical server that you place in our environment and benefit from our disaster proof environment and high level of security.

Dedicated Server

Dedicated server basically means renting a server from us. You do not have to invest in new hardware, cooling systems and so on, just pay a monthly fee for using our hardware and operation costs.

Hosted Exchange

Hosted Exchange is a complete mobile office solution. You can read and reply to e-mail using your mobile phone, synced directly with your Outlook inbox. You get full access to all e-mail folders, contacts and distribution lists.

The advantages of Hosted Exchange

With Hosted Exchange there’s no need to carry a computer around with you in order to check your e-mail – everything you need is available on your mobile phone. You also get access to a webmail service with the same functionality as Outlook. All you need to set up an account is your e-mail address and password. There’s no hassle with different settings!

Secure communication

If you lose your mobile phone you can go in at server level and delete all the information held on the phone, giving greater security for your business communications. Our Exchange server includes redundancy, so your communication is always well protected. We also take a daily backup so you can resync your entire account if necessary.

Recover Deleted Items allows you to go back 30 days and recreate deleted message in your webmail or in Outlook. Your e-mails are also encrypted via our Exchange server for maximum security.

Hosted Exchange includes:

  • PushMail forwards e-mail to your mobile phone
  • ActiveSync ensures that the information on the e-mail client and your mobile phone is synchronised
  • Access to shared folders, calendars and distribution lists
  • The option of deleting information at server level
  • Access to webmail with the same functionality as Outlook.
  • Daily backup

Our IT environment

Our philosophy

An IT-environment is never stronger than its weakest link. Therefore, it is critical to create redundancy all along the chain. From power supply, through components to internet access. For 20 years, Ports Group has been working proactively to increase the security and availability in our services by virtualization, replication and redundant hardware.

Our datacenters

Our primary datacenter in placed adjoining to our HQ in Mölnlycke, on the outskirts of Gothenburg in Sweden. In it our UPS takes care of the power supply to the datacenter in the event of power outage. Within 30 seconds, our diesel generator kicks in and powers the datacenter. Our emergency power is tested once a month. The datacenter is monitored 24/7, all year round.

In order to protect us – but primarily our clients – from data accidents and data loss, we replicate all our systems to our secondary datacenter in another location. This environment can take over the entire operation of all of our servers in the event of an accident at our primary site in Mölnlycke. Apart from this, we have complemented our primary DNS with an additional three servers placed in Finland, Holland and Austria. All of which are supporting both IPv4 and IPv6, and are protected against DDoS attacks.

Our suppliers

We only use the best available products on the market. IBM for servers and storage, Palo Alto for intrusion protection and firewalls, VMWare for virtualisation and Veeam for replication. Every choice of equipment is preceded by thorough discussions with our suppliers concerning our needs and how the implementation of the equipment can be carried out without any downtime and with a maximum of availability and stability.

Our network infrastructure

The network infrastructure is completely redundant and every single system is in different switches with at least two network cards which enables a high tolerance for error in both core and edge switches. We have duplicated Internet accesses from our supplier, a primary and a secondary. We transport replicas, backups and other important data to our secondary datacenter through a black fibre link. Every network service has the highest SLA (Service Level Agreement).

The firewalls form Palo Alto, one at each data center, works in an active-passive HA-cluster. This enables the highest possible availability and reliability. We also have an IPS from Palo at each datacenter. These perform a thorough check on each packet that passes in and out of environments.

In order to protect our data centers from attacks, we have DDoS-protection at our Internet Service Provider. This enables a very high level of DDoS-protection and the ability to handle a very high level of traffic.

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